Raj Ramdeo

Support Team Lead

“We care about being reliable — not just delivering a service, but making sure it actually works day to day.”

About

Staying one step ahead

Raj is Head of Support at LeftBrain, leading both the support team and the onsite team to make sure clients get quality help whenever they need it. Day to day, that means prioritising and managing incoming work, handling escalations, and working with other teams to spot patterns and prevent issues from recurring, rather than just fixing them once. His background combines hands-on IT support with building support operations from the ground up — troubleshooting under pressure, communicating clearly regardless of a client’s technical level, and designing processes that make escalation simple. Over time, that’s taught him that good support is a balance of speed, quality, and prevention, so the same problems don’t keep coming back.

  • Jamf300
  • BSc First Class Honours in Computing
  • Google Workspace IT Support Professional Certificate

Get to know Raj…

Meet Raj’s support & response team

Meet the team behind delivering exceptional results for our clients.

Andrew Dobson

Andrew Dobson

IT Systems & Operations Engineer

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Damario Grant

Damario Grant

IT Systems & Operations Engineer

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Mariam Mulla

Mariam Mulla

IT Systems & Operations Engineer

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Mauricio Lannini

Mauricio Lannini

Strategist and IT Systems & Operations Engineer

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Troy Twumasi

Troy Twumasi

IT Systems & Operations Engineer

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